Cookies Policy

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

How We Use Cookies

We use cookies to enhance your experience on our website, understand how you interact with our content, and improve our services. Cookies help us remember your preferences and provide a more personalized experience.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies as the website would not function properly without them.

• Cookie Consent: Remembers your cookie preference choices
• Session Management: Maintains your session state across pages

Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

• Form Data: Remembers information you've entered in forms
• Service Selection: Remembers your selected services during the booking process

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the website's functionality and user experience.

• Page Views: Tracks which pages are visited most frequently
• User Behavior: Analyzes how users navigate through the website
• Performance Metrics: Monitors website loading times and technical performance

Third-Party Cookies

Some cookies may be placed by third-party service providers. We use these services to help us analyze website usage and improve our services. These third parties have their own privacy policies governing how they use your information.

Managing Cookies

You have the right to accept or reject cookies. You can exercise your cookie preferences through:

Cookie Banner

When you first visit our website, you'll see a cookie banner allowing you to accept or reject non-essential cookies. Your choice is saved and the banner won't appear again unless you clear your browser cookies.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to:

• Block all cookies
• Only accept first-party cookies
• Delete cookies when you close your browser
• Notify you before accepting cookies

Please note that blocking all cookies may impact your ability to use certain features of our website.

Browser-Specific Instructions

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Preferences → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Edge: Settings → Cookies and site permissions → Cookies and site data

Cookie Lifespan

Different cookies have different lifespans:

• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Remain on your device for a set period or until you delete them. Our persistent cookies typically last between 30 days and 1 year

Cookies We Use

Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. We respect DNT signals and do not track users who have DNT enabled.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business operations. We encourage you to review this page periodically to stay informed about how we use cookies.

Contact Us

If you have questions about our use of cookies, please contact us:

Email: [email protected]
Address: Level 14, 127 Creek Street, Brisbane QLD 4000, Australia